PRIVACY POLICY
Last updated: September 21, 2026
Inja Expeditions respects your privacy and is committed to handling personal information responsibly and securely.
This Privacy Policy explains what information we may collect when you visit our website, contact our team, send an enquiry, or request a tour, and how that information may be used.
1. Information We May Collect
When you contact Inja Expeditions or request one of our travel services, we may collect information such as your full name, email address, phone or WhatsApp number, country of residence, preferred language, travel dates, number of travelers, selected tour or destination, messages, special requests, and other information voluntarily provided during the enquiry or booking process.
For confirmed travel services, we may also need additional information required to organize permits, tickets, transportation, accommodation, or other services.
2. Information Collected Automatically
When you browse our website, certain technical information may be collected automatically.
This may include information such as browser type, device type, IP address, pages visited, referral source, approximate location, date and time of access, and general website interaction data.
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
3. How We Use Personal Information
We may use your personal information to respond to enquiries, process booking requests, confirm availability, prepare travel proposals, coordinate travel services, communicate booking information, provide customer support, improve our website, prevent spam or misuse, maintain appropriate business records, and comply with applicable legal requirements.
4. Booking and Travel Information
When a booking is confirmed, some tours or transportation services may require additional personal information.
Depending on the selected service, this may include passport information, nationality, date of birth, identification details, or other information necessary for official permits, entrance tickets, transportation, or accommodation.
We will request this information only when reasonably necessary to provide the requested travel service.
5. Sharing Information with Travel Providers
Inja Expeditions does not sell personal information to advertisers or unrelated third parties.
Personal information may be shared with trusted travel providers when necessary to organize or provide a confirmed service.
These providers may include hotels, transportation companies, train operators, guides, ticket providers, restaurants, government permit systems, or other tourism-related suppliers.
Only information reasonably necessary to provide the requested service should be shared.
6. Email Communications
If you contact us through a website form or email, we may use the email address provided to respond to your enquiry and communicate information related to your trip.
When a website form is submitted, you may also receive an automatic confirmation message indicating that your request has been received.
7. WhatsApp and Telephone Communications
If you provide a phone or WhatsApp number, our team may use that number to respond to your request, provide booking assistance, coordinate travel details, or communicate relevant information about your trip.
Communications through third-party messaging platforms may also be subject to the privacy policies of those platforms.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve navigation, remember preferences, understand website usage, and measure performance.
Cookies may also be used by third-party services integrated into the website.
You may be able to manage or disable cookies through your browser settings, although some website functions may be affected.
9. Google Services
Our website may use or integrate services provided by Google, including Google Maps, Google Translate, analytics services, or other website tools.
When you interact with these services, Google may process certain information according to its own privacy policies and terms.
10. Social Networks and External Platforms
Our website may contain links to social networks, WhatsApp, review platforms, video services, maps, payment systems, or other external websites.
When you access an external platform, its own privacy policy and terms may apply.
Inja Expeditions is not responsible for the privacy practices of independent third-party websites or services.
11. Payment Information
Payments may be processed through banks, payment platforms, online payment gateways, or other external financial providers.
When a third-party payment provider is used, financial information may be processed directly by that provider.
Inja Expeditions does not intentionally store complete credit or debit card information through its standard website contact or booking forms.
12. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, email service, messaging platform, or electronic storage system can be guaranteed to be completely secure.
13. Data Retention
Personal information may be retained for as long as reasonably necessary to answer enquiries, provide travel services, manage reservations, maintain appropriate business records, resolve disputes, or comply with legal obligations.
Information that is no longer necessary may be deleted or securely archived according to our internal procedures and applicable requirements.
14. Your Personal Information
You may contact Inja Expeditions if you wish to request access to, correction of, updating of, or deletion of personal information we hold about you, subject to applicable legal obligations and legitimate record-keeping requirements.
We may need to verify your identity before processing certain requests.
15. Marketing Communications
If Inja Expeditions sends promotional or marketing communications, travelers may request to stop receiving non-essential communications.
Messages necessary to manage an existing booking or provide a requested travel service may still be sent when appropriate.
16. Information About Minors
Our travel services may be used by families and travelers with children.
However, minors should not independently submit personal information through our website without the involvement or authorization of a parent or legal guardian.
Personal information about minors required for travel arrangements should be provided by an authorized adult.
17. International Visitors
Our website may be accessed by travelers from different countries.
When you contact Inja Expeditions or request travel services in Peru, your information may be processed in Peru and may be shared with appropriate travel providers involved in the delivery of your requested services.
18. External Links
Our website may contain links to websites that are not operated by Inja Expeditions.
We are not responsible for the security, content, terms, or privacy practices of third-party websites.
We recommend reviewing the privacy policy of any external service before providing personal information.
19. Changes to This Privacy Policy
Inja Expeditions may update this Privacy Policy when necessary to reflect changes in our website, services, operational practices, or applicable requirements.
The latest version and its update date will be published on this page.
20. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact Inja Expeditions through the contact information available on our Contact Us page.